Privacy Policy
Last Updated: May 2026
CreaCoffee LLC ("we," "us," or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Contact: hello@creacoffee.net
Address: 701 Tillery Street, Unit 12, 3460, Austin, Texas 78702, USA
01 — What Data We Collect
| Category | Details |
|---|---|
| Identity | Name, username |
| Contact | Email address, phone number, delivery address |
| Financial | Payment details (we do not store full card numbers) |
| Transaction | Purchase history, subscriptions |
| Technical | IP address, browser type, cookies |
| Usage | How you interact with our site |
| Marketing | Your communication preferences |
02 — How We Use Your Data
- Processing and fulfilling your orders
- Sending shipping updates and order confirmations
- Marketing communications (opt-in only)
- Improving our website and customer experience
- Legal compliance and fraud prevention
03 — Marketing
We only send marketing communications with your explicit consent. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us at hello@creacoffee.net.
04 — Data Sharing
We do not sell your personal data. We share data only with:
- Payment processors (to complete transactions)
- Fulfillment and shipping partners
- Analytics providers (aggregated, anonymous data)
- Legal authorities (when required by law)
05 — Data Retention
| Data Type | Retention Period |
|---|---|
| Transaction records | 7 years |
| Marketing preferences | Until you unsubscribe |
| Account data | Duration of account + 2 years |
| Customer service records | 3 years |
06 — Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict processing
- Object to certain uses
- Data portability
To exercise any of these rights, email us at hello@creacoffee.net.
07 — California Residents (CCPA)
We do not sell personal data. California residents may submit a request by emailing hello@creacoffee.net with the subject line "CCPA Request." We will acknowledge your request within 10 business days and respond within 45 calendar days.
08 — Cookies
We use cookies for essential site functionality, analytics (aggregated/anonymous), and marketing (with consent). You can manage cookie preferences through your browser settings. For full details, see our Cookie Policy.